Selected Work

Real problems. Practical systems. Measurable outcomes.

Software, SaaS, automation, ERP, web, and growth projects built around how teams actually work — not around a template.

3 published projects
Verified outcomes only
Confidential work stays confidential

Service

Industry

One per row

SaaS· Professional Services
How We Built an Operations OS for a Growing Advisory Firm
Northline replaced scattered spreadsheets with a client operations platform that cut admin work and made delivery visible in one place.
Challenge
Client work, staffing, and billing lived in disconnected tools, so leaders could not see delivery health in real time.
Result
Teams now run delivery from one system, with faster handoffs and fewer missed updates.
Growth
60%
Less manual reporting
3×
Faster status assembly
One source of truth
For delivery and staffing
Northline Advisory · 16 weeks
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AI & AutomationSaaS· E-commerce
How We Automated Fulfillment Decisions for a Mid-Market Retailer
HarborCart used TENSVA to replace manual warehouse triage with an AI-assisted fulfillment layer that routes orders with fewer exceptions.
Challenge
Peak-season order exceptions were handled by a small ops team, creating delays and inconsistent routing.
Result
Exceptions dropped and fulfillment teams spent more time on genuine edge cases.
Growth
42%
Fewer fulfillment exceptions
2.4×
Faster exception handling
Clearer routing logic
For warehouse and carrier choice
HarborCart · 12 weeks
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